AthenaPractice/AthenaFlow
MedCode Support+

Centricity Practice Solutions
AthenaPractice/AthenaFlow
Support & Consulting Services

Introducing our exclusive range of support packages tailored to meet your every need. Our Centricity Practice Solutions (CPS) , AthenaPractice/AthenaFlow Support & Consulting Services offer a comprehensive suite of solutions designed to ensure the smooth operation of your business. With our team of dedicated experts, we provide personalized support and consultancy, maximizing the potential of your IT systems.

Choose from our Bronze, Silver, Gold, Diamond, Emerald, Sapphire, Platinum, or Plutonium Support options to find the perfect fit for your business. Each package offers a unique level of support, allowing you to select the one that best aligns with your requirements. Upgrade your support experience today and unlock the full potential of your business.

Bronze Support

4 hrs / Month
  • EMR Support
  • EMR Management

Silver Support

10 hrs / Month
  • Everything in Bronze Support
  • Form Development

Gold Support

20 hrs / Month
  • Everything in Silver Support
  • Small Project Development
Popular

Diamond Support

30 hrs / Month
  • Everything in Gold Support
  • Small/Medium Project Development

Emerald Support

40 hrs / Month
  • Everything in Diamond Support
  • Large Project Development
  • After Hours Support

Sapphire Support

50 hrs / Month
  • Everything in Emerald Support
  • Remote IT Support
  • After Hours Remote Support

Platinum Support

60 hrs / Month
  • Everything in Sapphire Support
  • Project Management
  • Onsite Support

Plutonium Support

80 hrs / Month
  • Everything in Platinum Support
  • Hardware Management Support
  • Highest Priority Support

Terms

You also have the option to purchase additional time if needed. Additional time can be added to your existing support package at a rate of $185 per hour. Please note that any additional hours must be prepaid prior to the month being used. All support options are for a one (1) year term and will automatically renew unless written notice is provided within thirty (30) days of the renewal date.

Rest assured, your information and any custom developed items, forms, reports, or more are protected by our non-disclosure agreement. The sharing of such items with any other company or vendor without written approval from MedCode® is strictly prohibited.Choose the support package that aligns with your business needs and enjoy the peace of mind that comes with knowing your IT systems are in good hands. Upgrade your support experience today and unlock the full potential of your business.