Privacy Policy

Effective Date: 5/6/2025
This Privacy Policy explains how MedCode® (“we,” “us,” or “our”) collects, uses, shares, and protects information from visitors and users of our website (medcode365.com).

By using our Site, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect limited personal information from users through the following methods:

  • Contact Forms: Your name, email address, phone number, and message content when you submit a contact or consultation request.

  • Analytics: We use third-party tools (such as Google Analytics) to collect anonymous data like browser type, time spent on pages, and general geographic location.

  • Chat Tools: If you use our chat feature, we may collect your name and the content of your message to provide support.

  • Cookies: Our site may use cookies for performance, tracking, or preference saving.
  • How We Use Your Information

    We use collected information for the following purposes:

  • To respond to your inquiries and provide requested services

  • To improve our website, user experience, and service offerings

  • To troubleshoot or improve site functionality

  • To monitor website performance and traffic

  • We do not sell your personal information or use it for unsolicited marketing.

    Cookies and Tracking Technologies

    We use cookies and similar technologies to:

  • Analyze website traffic and usage

  • Improve functionality and performance

  • Support features like chat and form retention

  • You may disable cookies through your browser settings. Disabling cookies may affect how the site functions.

    Data Sharing and Disclosure

    We do not sell or rent your personal data. We may share information with:

  • Service Providers: For hosting, analytics, and customer support tools

  • Legal Authorities: When required by law, regulation, or legal process

  • All third-party vendors we use are expected to maintain strict confidentiality and security standards.

    Data Security

    We take data security seriously and use reasonable technical and organizational measures to protect your personal data. While no method of transmission is 100% secure, we are committed to protecting your information.

    HIPAA & Compliance Notice

    While MedCode® provides healthcare IT and software services, our public-facing website does not store or transmit Protected Health Information (PHI). When PHI is involved, our software solutions (including on-premise systems and future hosted platforms) are designed to comply with HIPAA and other applicable data protection laws.

    Children’s Privacy

    Our services and website are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

    Third-Party Links

    Our Site may contain links to other websites. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before submitting personal data.

    Trademarks and Non-Affiliation

    MedCode®, Referral Dashboard®, and all related tools are trademarks of MedCode®. We are not affiliated with AthenaHealth, Pentagon 2000SQL, Evolve MRO & Maintenance Software, Allscripts, or any other external company unless specifically stated. All third-party trademarks are the property of their respective owners.

    Updates to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the site after updates constitutes acceptance of the revised policy.

    Contact Us

    If you have any questions or concerns regarding this Privacy Policy, please contact us:
    MedCode®
    Email: info@medcode365.com
    Phone: (877) 633-2376
    Website: https://www.medcode365.com
    MedCodeLoader